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#MY BACKUP BUDDY CHARGER HOW TO#
#MY BACKUP BUDDY CHARGER ARCHIVE#

If your server’s maximum execution time is 30 seconds, then you should try cutting down the value to 25 seconds.

#MY BACKUP BUDDY CHARGER ARCHIVE#

If the ZIP archive times out during the zipping process, then setting a value here will help alleviate timeouts. Some servers prematurely timeout without notice, so this can cause the ZIP archive to stall. The Maximum time per chunk option is the maximum amount of time BackupBuddy should allow a ZIP archive build to run before pausing and scheduling a new continuation step.

If your backup is timing out during the building of the ZIP archive, then you should change to “Multi-Burst/Multi-Step”.

Go ahead and leave the Zip build strategy as “Multi-Burst/Single-Step” as this will allow the ZIP archive to build faster.The “Multi-Burst/Multi-Step” strategy is made for servers that timeout during the building of the ZIP archive.

Once the Alternative Zip System is enabled, then these settings will be applied by default. Check this box, and you will notice new settings appearing in the dropdown. Under these settings, there will be an option titled “Alternative Zip System (BETA)”. To enable the Alternative Zip System, just navigate to the Zip Settings (BackupBuddy -> Settings -> Advanced Settings / Troubleshooting -> Zip). This helps to alleviate any timeouts that a server may experience during the zipping process. This allows the Alternative ZIP System to perform “bursts” as it wants to regain control after each set of files is added. Because it has control of that, it can give the executable/library lists of files that will be added to the ZIP archive. The Alternative Zip System does scanning to build the list of files for the ZIP archive. Once the process is underway, then it can’t be interrupted and most run until completion, which some servers can experience timeouts from. Given the backup root directory and list of exclusions scans the site and internally determines the list of files for the ZIP archive and builds it. The standard ZIP system is the actual ZIP executable (command-line) or library (PclZip). The Alternative Zip system is a great solution if your backup is still experiencing timeouts after disabling zip compression.

You will notice that the ZIP archive may seem a bit bigger, but this is because the archive is not being compressed. This fixes the problem about 70% of the time since servers (shared servers in particular) don’t have the capacity for compression.ĭisable zip compression from within the Zip settings, then try the backup again. If you’re running zip compression and experiencing timeouts, try disabling it. The first step would be to see whether or not you’re running zip compression. The zip settings can be found under BackupBuddy -> Advanced Settings / Troubleshooting -> Zip. This will split the backup to run each chunking process under 20 seconds, making the cut of the 25-second timeline. To override this, you might consider changing the Maximum time per chunk setting to 20 seconds. Change the Maximum Time Per Chunkīy default, the maximum execution time for BackupBuddy to complete a process is defined by your server configuration. For example, if it’s set to stop the process after 25 seconds, then the result will be a timeout if the backup hasn’t reached the maximum time per chunk. Why? Litespeed will often cancel long-running PHP processes after a specified time. Zipping the backup is a crucial part of the backup, so it’s good to know some troubleshooting steps!įor example, the most common timeouts happen on websites that are running under Litespeed, a type of server software. If the server running your backup can’t handle the entire process, then BackupBuddy will stop the zipping process, resulting in a timeout. BackupBuddy timeouts often revolve around how the server is handling the backup whenever BackupBuddy is creating the ZIP archive of your backup. Why Do BackupBuddy Timeouts Occur?Ī BackupBuddy timeout can occur for many reasons, so it’s important to understand the server your website is running on.

#MY BACKUP BUDDY CHARGER HOW TO#

In this post, we will go over the most common types of problems that cause BackupBuddy timeouts and how to resolve them. Seeing a timeout occur on your BackupBuddy backup can be quite stressful and confusing.